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Changing your plan

What happens to your projects, reports and shares when you move up or down.

Updated October 2, 2026
2 min read
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Change plan from Settings → Plan and billing.

Moving up

Takes effect immediately. New capabilities appear at once, and existing projects gain them without re-running anything you have already reviewed — though a project drafted before you gained, say, source code analysis will need that area running before it has code evidence in it.

Moving down

Takes effect at the end of the current billing period, so you keep what you paid for. What happens then:

  • Projects over the new limit become read-only rather than being deleted. You choose which to keep active; the rest stay readable and exportable.
  • Issued report versions are retained. A release you have already given to a client does not disappear because you changed plan.
  • Capabilities you no longer hold stop being available, and the surfaces that used them say so instead of failing quietly.
  • Active external shares keep working to the end of their expiry unless you revoke them. We do not cut off a client mid-read because of a billing change.

Nothing is deleted on downgrade

Your material and your reports stay. If you later move back up, the capabilities return and the projects reactivate.

Canceling

Canceling ends the plan at the end of the period, and the workspace drops to a minimal landing state: your material stays readable, projects over the limit become read-only, and features return the moment you pick a plan again. Export anything you need to hold outside the platform first — see Exporting a report. If you need your data deleted rather than dormant, see How your data is handled.

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