What normal looks like
Analysis runs per review area, and areas complete independently — you will see some areas finish while others are still working. A project with a few dozen documents typically completes in minutes, not hours. A large project with long scanned documents takes longer, because parsing has to finish before research can start.
In Progress means being examined now. It is a working state, not an error.
If nothing has moved for a long time
- Check the documents finished parsing. Research cannot start on a document that is still being read.
- Re-run the affected area. Extraction results are cached per document by content hash, so re-running does not redo the work already done — it is a cheap thing to try.
- Check the status page at /status for a platform-level issue.
- Raise a ticket if an area has been In Progress for an unreasonable time. Include the project and the area; we can see the run from our side.
If the result looks thin rather than stuck
A completed run that produced very little usually means the material is thin, not that the run failed. Check the evidence gaps: they tell you which questions went unanswered, which is the actionable version of "the report looks empty". See Evidence gaps and follow-ups.
After changing analysis rules
Changing rules does not rewrite existing drafts, by design — a finding an analyst already reviewed is not altered underneath them. Re-run the areas you want drafted against the new rules, and use full re-analysis if a rule changes what counts as evidence, so cached extraction is not reused.